Cancellation policy

Prescription Auto-Refill Policy

If you receive or choose to receive your prescription by mail order and your prescription includes refills, you may be placed on the pharmacy’s automatic refill program, to the extent available, and you consent to be automatically charged and dispensed on a recurring basis until your refills run out, you otherwise cancel your refills, or if otherwise required by applicable law. The charge on each automatic refill will be billed to the payment method used to create your subscription or otherwise directed by you. If you withdraw from the automatic refill program after your applicable refill has been dispensed, you will be responsible for the charges associated with such refill and any charges incurred prior to your withdrawal. If you are placed on an automatic refill program, you will receive a notice each time your prescription is being refilled. If you would like to withdraw your prescription from automatic refills, you must contact support@upneeq.com, call (866) 787-6337, or cancel your subscription on the Website in your account functions at least 48 hours prior to the scheduled refill. You agree to promptly update us regarding any changes to your shipping address, drug dose, frequency of use, or any other information that might affect your refill regimen.